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Hellobox6 working problem

Posted: Mon Dec 06, 2021 7:43 am
by Joshys
Hello friends,
My hellobox 6 have a problem. While satellite scanning, same channels get as vertical and horizontal searching halves. For example, consider scanning Tata sky, animal planet gets on TP 12240 H 32750 and again 12240 V 32750. Only half of the channels getting when searching complete, each channel gets double. Is it software or hardware problem? Please help.