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Wifi

Posted: Sat Jan 11, 2020 7:21 pm
by exhuman
My Hellobox 5 which is updated by latest software, its sometime connecting WiFi some time it didn't

Its always show WiFi device plugin but which I scan network it didn't scan and didn't show wireless AP.

I have to try at least 10 time restart receiver then if I am lucky then it will show AP and after that if I am double lucky then it will connect.

Any help?

Re: Wifi

Posted: Mon Jan 13, 2020 1:41 am
by gxu
Please check with another USB port to see if it's the problem of USB contact point.

Re: Wifi

Posted: Mon Jan 13, 2020 12:43 pm
by Pasha
My wife not connected

Re: Wifi

Posted: Wed Jan 15, 2020 11:47 am
by Emad
i have a problem with latest software too
wi-fi disconnected every 30-50 min
and i have to turn off and on the receiver
no problem at all with 16-10-2019 software

Re: Wifi

Posted: Thu Jan 16, 2020 2:28 am
by gxu
please confirm the information:

1. V5 or V5 plus?
2. wifi type: 7601? 5370?
3. only happens with 20191109? Is it good with 20191016?

@Emad, @Pasha, @exhuman

Re: Wifi

Posted: Thu Jan 16, 2020 10:39 am
by Emad
gxu wrote:
Thu Jan 16, 2020 2:28 am
please confirm the information:

1. V5 or V5 plus?
2. wifi type: 7601? 5370?
3. only happens with 20191109? Is it good with 20191016?

@Emad, @Pasha, @exhuman
V5
how do i know wifi type ?
yes only with 20191109
very good with 20191016

Re: Wifi

Posted: Thu Jan 16, 2020 11:29 am
by exhuman
gxu wrote:
Thu Jan 16, 2020 2:28 am
please confirm the information:

1. V5 or V5 plus?
2. wifi type: 7601? 5370?
3. only happens with 20191109? Is it good with 20191016?

@Emad, @Pasha, @exhuman
V5
7601
I didn't test old versions I used only 20191109

Re: Wifi

Posted: Sun Jan 19, 2020 2:03 am
by gxu
we will check this issue.

Re: Wifi

Posted: Mon Jan 27, 2020 1:09 am
by karthi5
Latest software has wifi issue ,need to factory reset frequently if wifi not connecting,Please change the wifi type to rt5370

Re: Wifi

Posted: Thu Jan 30, 2020 9:55 am
by karthi5
Please release software in two versions one with wifi mt7601 and other with rt5370 because mt7601 has issues please consider this mr gxu